Description

VEEDEE SOLUTIONS LLP IS HIRING 2 separate "Customer Support Executive/Fresher or Exp." FOR KURLA WEST. It's the best opportunity for those who are searching for a job in MUMBAI. Interested candidates Kindly UPLOAD YOUR RESUMES WITH US at www.veedeesolutions.in TO APPLY CONTACT ON: +91 91375 04066 OR MS. HARSHITA : +91 91362 87193 Note: Freshers with confidence and a quick learning attitude are welcome to apply. Customer Communication:Handle incoming calls and inquiries from customers in a professional and courteous manner. Respond to customer emails promptly and effectively to address queries and concerns. Maintain a positive and helpful demeanor while interacting with customers. Sales Support:Conduct follow-ups with potential customers to provide additional information and answer any questions. Work closely with the sales team to support the sales process and contribute to achieving sales targets. Assist in closing sales by providing relevant product/service information and addressing customer needs. Documentation and Record-Keeping: Maintain accurate and up-to-date records of customer interactions, inquiries, and transactions. Ensure that all customer information is securely documented in the company's CRM system. Collaboration: Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience. Provide valuable insights and feedback gathered from customer interactions to improve products and services. Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional service at every touchpoint. Proactively identify and resolve customer issues to ensure high levels of satisfaction. Qualifications: Previous experience in customer service or a related field is preferred. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to build rapport with customers. Proficient in handling phone calls, emails, and other communication channels. Detail-oriented with good organizational and multitasking abilities. Ability to work independently and as part of a team. Education: Minimum of a HSC ; additional qualifications in customer service or a related field are a plus. Languages : fluent in english , hindi and marathi Please feel free to contact me if you need any further information. If my proposition finds you well and you are interested, share your resume on: veedeesolutions1@gmail.com TO APPLY CONTACT ON: +91 91375 04066 OR MS. HARSHITA : +91 91362 87193 "Share the job opportunity with your friends as well, Let's Help each other to GROW" -- Thanks & Regards, HR Recruiter | Veedee Solutions LLP. F-177, B Wing, Express Zone, Off. Western Express Highway, Goregaon (E) Mumbai - 400063. www.veedeesolutions.in www.fb.com/veedeesolutions INNOVATIVE SOLUTIONS FOR BUSINESS WORLDWIDE !!!